KAMPALA, Uganda — Prudential Uganda has launched a digital payment option allowing customers to pay life insurance premiums through Airtel Money in a partnership with the payments platform NxtPe.
The integration enables policyholders to complete transactions directly from their mobile money wallets. Payments reflect instantly, a move aimed at reducing lapsed policies and removing barriers such as travel time and physical payment locations.
Tetteh Ayitevie, chief executive officer of Prudential Uganda, said the initiative aligns insurance management with the daily habits of Ugandans.
“This partnership improves how people access and maintain their Prudential life insurance policies,” Ayitevie said. “Premium payments now fit into everyday mobile money use. This strengthens financial protection, reduces missed payments, and supports our agenda of simple and accessible financial solutions for Uganda.”
The partnership is also designed to assist insurance agents by streamlining the renewal process. Instant confirmations are intended to build client confidence and shorten the period between a sale and policy activation.
Neelesh, chief executive officer of NxtPe, said the collaboration focuses on removing friction from essential financial services.
“Working with Prudential Uganda brings life insurance closer to people through mobile money,” Neelesh said. “Secure and instant payments support consistency and trust in financial protection.”
Prudential Uganda is regulated by the Insurance Regulatory Authority of Uganda. Its parent company, Prudential plc, provides life and health insurance across Africa and Asia and holds primary listings on the Hong Kong and London stock exchanges.
